JOB OBJECTIVE The Client Coordinator provides end to end operational support & advice to our clients managing all their administrative issues across HR, finance and general office support Tasks vary from client to client but can include, payroll filing,  maintenance of current Work Regulations, reviewing candidates in the context of recruitment processes, maintaining records of income and expenditure and preparing documents for filing in the Belgian Official Journal. Prior experience of all ot these areas of work is not a requirement but we are looking for someone who has experience in administrative work, who is organised, accurate, client orientated and keen to develop their skills.
MAIN RESPONSIBILITIES The list below is a non-exhaustive list of the tasks that our Client Coordinator will handle. Training will be provided.


  • On a monthly basis gather information per employee on absences and code the payroll correctly in a variety of online social secretariat service providers
  • Respond to queries from staff regarding information in their payslip
  • Respond to managers’ queries regarding fluctuations in invoices
  • Ensure that staff of our clients understand their terms and conditions of employment
  • Maintain an overview and understanding of benefits per client


  • Provide general advice to clients in response to queries
  • Monitor, draft and amend work regulations and employment contracts for clients
  • Perform salary simulations for new staff in client organisations
  • Conduct pay and benefit benchmarking studies for clients


  • Conduct LinkedIn searches for suitable candidates
  • Shortlist applications against agreed criteria

Financial Management & support

  • Enter expenditure and income data into pre-existing spreadsheets
  • Reconcile monthly with bank
  • Ensure clients provide proof of expenditure where this is missing

Incorporations & Publications

  • Liaise with clients in relation to administrative requirements for setting up companies and NGOs
  • Liaise with suppliers to ensure timely publication in Belgian Official Journal
  • Administrative and computer skills, including excellent knowledge of Word, Excel & Outlook
  • Knowledge of Belgian payroll filing with at least 1 of Belgium’s social secretariats
  • At ease recording data in excel
  • At ease with the use of various software and intranets
  • Fluency in spoken and written English and French or Dutch (other European languages would be an asset)
  • Team player
  • Ability to take initiative, prioritize and work under set deadlines
  • Ability to function accurately and efficiently in a multi-task work environment
  • Ability to work independently and in team
  • Willingness to learn new skills and to show flexibility in relation to task prioritisation 
  • Very detail oriented & precise, well-organised
  • At least one (1) year professional experience in a service orientated company or organisation
  • Stress-resistant
  • Service-minded, and proactive


INTERESTED? Send your CV and a ONE page cover letter in ENGLISH to with ‘Client Coordinator’ in the subject line. Your cover letter should set out how your past experience and current skills equip you for the role. Look forward to hearing from you!